Know What You Can Control – And What You Can’t!

control, business owners, systemsEvery week I work with business owners helping them create systems to make their businesses more predictable and scalable. The objective is healthy, sustainable growth. The key is effective systems. By building strong business systems we do gain a measure of control and predictability. However, there are 3 things we cannot control. We cannot control people, circumstances, or disease. Now that’s not to say we can’t influence these things because much of the time we can. I work with business owners and executives to help them maximize their influence. But at the end of the day people will make their own choices, we may experience a brutal hurricane, and totally unbeknownst to us, serious disease could be present in our bodies. Because of this reality many people try to control everything they can. Business owners try to control every sale because they don’t think their employees will do it right. They try to control every process. They have to service every account. They think they have to control everything because they can’t trust their people. But control is an illusion. By trying to control everything you become a bottleneck. And not only that, you run a serious risk of exhaustion and burnout. By trying to control everything you limit the growth and potential of your people. You also limit the growth and potential of your business. The key to growth and freedom is to create systems. Good systems will shape behavior and produce better results. Once you design and implement the system, let go and watch it work. With the right systems you can trust your people to do an exceptional job every time. If you are stressed out and struggling with anxiety, there is a high likelihood that you either don’t have the right system or you are trying to control something that you really can’t control. That’s why I pray the Serenity Prayer almost daily. It says:
"God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference."
Building effective systems and personally growing as a leader is the key to growth and success in your business.

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